Help Center

Questions, answered.

Everything you might want to know before buying a birrd heavyweight tee — shipping, returns, fabric and care, sizing, and how to use the LAUNCH15 launch code.

Shipping

Getting your tee to you.

We ship from California, USA.

How long does shipping take?

US orders typically arrive within 5–7 business days from the order date. International orders take 10–14 business days, depending on destination and customs clearance. You'll receive a confirmation email the moment your order is fulfilled.

Do you ship internationally?

Yes. We ship to most countries worldwide. Note that duties and customs charges are the buyer's responsibility — these are collected by your local carrier on delivery and are not included in the order total at checkout.

Is tracking included?

Yes. Every order ships with a tracking number, which is emailed to you at fulfillment. You can also look up tracking on the carrier's site using the order number from your confirmation email.

What if my package is lost?

If tracking shows no movement for 7+ days, reply to your original order confirmation email and we'll investigate with the carrier. Lost packages are replaced at no cost.

Returns

Changed your mind?

30 days from delivery, no questions asked.

What's your return policy?

You have 30 days from the date your order was delivered to request a return. To qualify, the tee must be unworn, unwashed, and in its original packaging with tags attached.

How do I start a return?

Reply to your original order confirmation email with your order number and the reason for the return. We'll send you a return address and instructions within one business day.

Are returns free?

Return shipping is at the buyer's cost — we recommend a tracked service so the package can't get lost in transit. Once we receive and inspect the return, refunds are issued to your original payment method within 5 business days.

Do you accept exchanges?

Yes. If you'd like a different size, we'll ship the replacement as soon as the original is on its way back to us. Just mention the size you'd like in your return email.

Fabric & Care

310 GSM. 100% cotton. Built to last.

Heavyweight, pre-shrunk, discharge-ink printed.

What GSM is the tee?

Our tees come in at 310 GSM — that's 9.1 oz per square yard. It's a true heavyweight, with the density and drape of a vintage work shirt, not a flimsy fashion tee.

Is it 100% cotton?

Yes. 100% ring-spun cotton, no blends, no poly, no spandex. Just cotton, built dense.

Will it shrink?

Our fabric is pre-shrunk before cutting, so you should see only 1–2% residual shrinkage at most. The fit you take out of the package is the fit you'll keep.

How do I wash it?

Cold wash, inside out. Hang dry or tumble on low. Skip the bleach and fabric softener — they'll break down the cotton fibers over time. The tee gets better with age, not worse.

Will the print fade?

No. Our graphics are discharge-printed directly into the cotton fibers, not laid on top like a sticker. The print becomes part of the fabric and softens with every wash without cracking or peeling.

Sizing

Picking the right size.

S through 3XL. Cut oversized, drop-shoulder.

How does it fit?

The birrd tee is cut oversized with a drop shoulder — it sits relaxed through the body with extra room in the chest. True-to-size gives you the intended silhouette, sizing down gives you a slightly more structured look.

I'm between sizes — what should I pick?

Size down. The heavyweight cotton will drape true to your frame, and a fitted-feeling version of this cut is still relaxed. If you want the full intended roomy fit, stay true-to-size.

Where are the measurements?

Full chest, length, shoulder, and sleeve measurements for every size are on our size guide page, along with a diagram showing how to measure a tee you already own.

Does it shrink in the wash?

Only 1–2%, since the fabric is pre-shrunk. Your size at delivery will be your size for the life of the tee. See the Fabric & Care section above for the full breakdown.

Discount Codes

Saving on your first order.

LAUNCH15 — 15% off, limited time.

How do I use LAUNCH15?

Enter the code LAUNCH15 in the discount field on the product page (above the "Shop Now" button), and the price updates instantly to reflect your 15% discount before checkout. Full launch brief — what's included, fine print, and current live status — on the LAUNCH15 page.

How much is it?

LAUNCH15 is 15% off the regular price. On the standard heavyweight tee at $44.99, that brings it to $38.24. The 49.99 garment-dyed variant comes to $42.49 with the code.

When does it expire?

LAUNCH15 runs for a limited time during our launch window — typically 30 days from activation. Once the window closes, the code stops working. Get in while it's live. Don't have the code yet? Join the first flight list and you'll get it the day the drop goes live.

Can I stack codes?

No. Only one discount code can be applied per order. Use whichever code saves you the most.

Where do I enter the code?

On the product page, just below the size selector. Type or paste the code, hit apply, and the order total updates before you head to checkout.

Drops & Restock

Limited run. No restocks.

One run per colorway. When it's gone, it's gone.

Is this a limited drop?

Yes. Every birrd drop is a single run, made once, in one batch. We don't reprint, we don't reorder, and once a size sells out in a colorway, that's it for that colorway.

Will it ever restock?

Individual styles won't restock — that's how we keep the brand lean and the cotton honest. New colorways drop on their own cadence. Join the first flight list if you want a heads-up on the next one: first flight waitlist.

Can I pre-order?

No. We don't take pre-orders. The drop is the drop. You can join the first flight list to get the code and the date in your inbox before the public goes live.

Still have questions?

Drop us a line.

If your question isn't covered above, drop us a line on the contact page. Waitlist and pre-launch questions can also go to first flight, where the team sees them first. Read our privacy policy to see what we collect, how long we keep it, and how to ask us to delete it.